The CEO doesn't appear that often, but they are the founder of The Pet Shop. They can't resist a large audience listening to them talking about The Pet Shop's great business visions, goals and achievements.

The Manager is the hands and face of the company. They are the person that delivers the pet to the new owners and make sure the transition goes smoothly. They also do all the practical work related to pet breeding, all sorts of design, PR, HR, marketing, economy, photography, filming and editing.

The Employee is rarely seen in person, but that is probably a good thing, because that means everything goes the way it should. She has a very important role in The Pet Shop, as she communicates with the pet owners during the adoption, making sure that the pets are being treated well. She is like The Pet Shop's own pet security guard.